Why Good Design is Good Business

A feature wall in a retail jewellery store

When people think about design, they often think about how something looks. But in business, design is about so much more than appearances. It influences how people feel, how they behave, and the decisions they make. And because so many purchasing choices are driven by emotion, good design can directly affect your bottom line.

Design Shapes Emotion

Walk into a retail store that feels engaging, exciting and well laid out, and you’re more likely to stay longer — and spend more. Step into a workplace that’s carefully designed for comfort, collaboration, and flow, and your team will feel more motivated and engaged. Design isn’t just about visual appeal; it’s about creating an emotional response that encourages people to connect with your brand, your products, or your services.

People Buy with Their Hearts

We like to think we make decisions logically, but research consistently shows that most buying choices are emotional first, rational second. That’s why the feel of a space is so important. A restaurant with a sense of nostalgia, a shop that feels exciting and easy to navigate, or an office that expresses a company’s culture — all of these create an experience that shapes perception and loyalty.

The Hidden Value of Good Design

Good design:

  • Builds trust. A well-considered environment signals professionalism and quality.

  • Increases sales. Retail studies show that store layout, lighting, and ambience directly impact dwell time and purchasing.

  • Attracts talent. In the workplace, an inspiring office environment helps businesses recruit and retain the best people.

  • Strengthens brand. Your space is often the first physical impression people get of your business — and first impressions matter.

Beyond the Aesthetic

Design done properly isn’t about expensive finishes or following trends for the sake of it. It’s about understanding what a space needs to do — commercially and emotionally — and creating an environment that supports that purpose. Sometimes it’s subtle: the height of a counter, the temperature of a light, the texture of a surface. Sometimes it’s bold: a statement staircase, an art piece, or a branded feature wall.

Either way, the details all work together to create something greater than the sum of its parts: an experience that makes people feel something.

Why Work with a Designer?

A professional designer brings clarity to the process and helps you translate business objectives into tangible design outcomes. At Studio by Faber, we don’t just design spaces that look beautiful — we design spaces that work harder for your business. Whether that’s increasing sales, improving productivity, or shaping brand perception, our role is to align creativity with commercial results.


Good design isn’t a luxury — it’s a business tool. When done well, it pays back through stronger customer loyalty, better employee engagement, and increased commercial performance. Put simply: good design is good business.

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